Based on the information you provide to the Reception team, we will ensure that you are directed to the most appropriate healthcare professional, which includes doctors, practice pharmacists, practice nurses, physiotherapists and mental health support workers.
All appointment systems are subject to change.
If you need to discuss anything in private with a member of our team please just ask at reception and we can arrange for you to be seen in private.
You have the right to express a preference of practitioner. Please let our reception team know of your preferred practitioner when you are making an appointment and they will make an appointment with the requested clinician where possible. If the preferred practitioner has not got any available appointments, the receptionist will offer you an appointment with the next available clinician.
Home visits - if you feel that you require a home visit, please call the surgery between 8am and 11am to be added to the triage list. The duty doctor will assess the information that has been provided by you to establish if a home visit is required.
Services available:
(i) management of patients who are ill or believe themselves to be ill, with conditions from which recovery is generally expected, for the duration of that condition, including relevant health promotion advice and referral as appropriate, reflecting patient choice wherever practicable.
(ii) general management of patients who are terminally ill.
(iii) management of chronic disease in accordance with national guidance and accepted best practice, in discussion with the patient.
(iv) cervical screening.
(v) contraceptive services.
(vi) vaccinations and immunisations (that currently form part of Essential or Additional Services).
(vii) child health surveillance.
(viii) maternity services - excluding intra partum care.
(ix) the minor surgery procedures of curettage, cautery, cryocautery of warts and verrucae, and other skin lesions.
Management of chronic disease includes the basic patient care for chronic conditions, delivered using clinical judgement in consultation with the patient, in accordance with national guidance issued by bodies such as National Institute for Clinical Excellence and All Wales Medicines Strategy Group, using national or local care pathways where available.